Retail worker in-store

Does Inventory Management Determine Omni-Channel Success?

In the fashion industry, change happens quickly, and not just when it comes to clothing styles. Retailers must also adjust their inventory management in light of an evolving omni-channel landscape.

For example, let's say your retail chain sells V-neck sweaters in a variety of colors and sizes. A customer calls one of your stores asking if a red-colored V-neck sweater in size small is in stock. The request sounds simple, but the store's retail management software only displays how many V-neck sweaters are in stock at the store. The system doesn't have information about the available colors or sizes. The associate has to manually check a store shelf to check for a specific color and size.

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