Blogs from ArcherPoint Retail

ArcherPoint creates and delivers powerful, omni-channel retail solutions to run your entire retail business, including mobility, customer service, sales, inventory management, Point of Sale, and financials.

Our blog, The Retail Advisor, offers industry news, tips, and insights related to omni-channel retailing - from point-of-sale to back office ERP to supply chain - we cover it all.

You might also be interested in our blogs focused on the Microsoft Dynamics NAV product – including tips, how to's, developer insights, and project management insights – check out the ArcherPoint blog. 

Top Black Friday Social Media Promotion Strategies for Retailers

This blog discusses some of the most effective social media promotion strategies around Black Friday. Often retailers will ensure they have coupons, ads, and inventory ready for Black Friday shoppers; this blog explains why social media promotions are an important part of the retail mix.

Want Black Friday Shoppers? Start Acquiring them NOW!

Black Friday, the Friday after Thanksgiving, is one of the biggest days of the year for retailers. As more and more consumers are turning to online shopping, retailers are turning to mobile apps to take advantage of this prime online shopping time. As research as shown that the majority of purchases are made within hours of downloading a retailer’s mobile app, time is of the essence: to attract Black Friday shoppers, retailers need to start acquiring them now. 

Avoid these Common eCommerce Pitfalls and Increase Retail Sales

eCommerce sales are increasing at rapid pace. To ensure your ecommerce business is positioned for success it will be important focus on the following potential pitfalls: checkout barriers, slow and disorganized website, and not enough promotions. This blog will provide tips on avoiding these mistakes so as to increase ecommerce sales.

Suzi Shopper: Customer Service Lessons Learned in Furniture Assembled at Home

However, at one point, I did have to place a call to the filing cabinet manufacturer for some assistance. Unlike trying to reach the cable company, it was easy to reach this company because the part number, page number and customer service number was printed on the bottom of each page of the instruction manual. Nice!

Achieving Superior Customer Service With Better Inventory Management

By using solid retail management software to integrate inventory and sales data across your retail enterprise, you’re going to get the added bonus of achieving better customer service in the process, just from streamlining your operational data. This comes from having open access to information and telling consumers what they want to know in real time.

Data Power: Effective Inventory Management Through Retail Sales Software Solutions

The key to effective inventory management is good, clear data that’s available to you in real time, rather than whenever your retail management software gets around to running a report. With integrated, real-time data, retailers increase sales opportunities, make better inventory forecasts and prevent loss, all while improving customer satisfaction.

Inventory With A Tablet: Taking Retail Management Software Mobile

Mobile inventory management solutions have been around for a while, but now it’s possible to run retail management software from many popular mobile devices. This new mobility helps increase the efficiency of employees checking inventory and stocking shelves, as well as warehouse staff transferring goods from vendors or a central warehouse.

The Customer Experience - It’s the Little Things

I know this might sound like just about the most obvious thing you’ve heard in a long time, but hear me out. As I read retail newsletters, I’ve observed that we’ve begun to lose the forest for the trees. We are so concerned about chasing the omni-channel grail (never pass up the opportunity for a shameless plug), having the right technology, and gathering every dust speck of data and know where are customers are at all times that we’ve lost sight of the basics.

Could Mobile Point Of Sale (POS) Software Reduce Your Hard Costs?

If you don’t have the right number of registers available, you’re probably losing money, either in lost sales or hard costs. But mobile Point of Sale (POS) software could introduce a safety net into this fraught balancing act. With mobile POS retail software you’re able to quickly and inexpensively scale up during peak hours.

Are You Using BI And Retail Management Software To Target Future Customers?

Forecasting future customer needs requires a combination of business intelligence and retail management software, plus a long-range view. As a mid-market retailer, part of the challenge is to get your head out of the day-to-day grind, taking the time to think about useful metrics to track and ways to refine operations based on data.

Using Retail Sales Software To Personalize The Customer Experience

At this point, many mid-market companies use one or more retail sales software platforms for eCommerce and separate point of sale software for their brick-and-mortar stores. But these divided systems make it difficult to personalize customer interactions across retail channels, and people have come to expect a consistent experience.

Is An Outdated Retail POS System Holding Your Business Back?

Up-to-date retail POS systems are seldom a top priority for retailers. But could an outdated POS system be holding your business back? Too many companies stay with the same software version for too long, which leads to problems. Before implementing new features they really need, they have the headache of bringing the master software up to the current version.

Optimizing Inventory Reconciliation With A Retail Software Solution

Inventory reconciliation requires the coordination of complex data and functions, adjusting what your enterprise resource planning (ERP) system thinks you have to reflect what’s actually on the shelf. How you configure your retail software solution has a significant impact on the system’s efficiency and your data’s accuracy at any given time.

Does Your Retail Sales Software Meet Customer Expectations?

Offering customers online access to real-time store inventory sounds reasonable, but it’s a major technology challenge for retailers. Ideally, your retail sales software tools should function as an end-to-end solution. An integrated system closes technology gaps, making it easier to generate business insights and meet customer expectations.

Are Infrequent Shoppers More Loyal? Ask Your Retail Sales Software

When you want to reward your most frequent shoppers and loyal customers, you may be talking about two very different groups. Just ask your retail sales software. A good loyalty program has many facets — it’s not all about dollars and cents. Building these relationships requires understanding, a personal touch and a solid data foundation.

5 Ways For Mid-Market Retailers To Get More Out Of Their Social Media Initiatives

Social media is a great tool for mid-market retailers, especially when it comes to sales promotions and building customer loyalty. To get more from your social media initiatives, make sure to track these campaigns within your retail software solution. Here are five tips for engaging your audience and motivating them to buy.

Why Social Listening Matters To Retailers (And Their Customers)

Retailers that don’t have some kind of social listening strategy are missing out on positive and negative messages from customers, along with opportunities to join the conversation on social media. Monitoring and responding to what your customers say online helps engage customers, guide business decisions and protect your store’s reputation.

Setting Stock Level (Reorder Point) Quantities in LS Retail

The Replenishment module in LS Retail is helpful in assisting purchasing departments by making purchase orders and also by suggesting warehouse transfers from store to store. The LS Retail replenishment method, labeled Stock Level, is what is traditionally called the Reorder Point. Below are the instructions to set stock level quantities.

Does Your Retail Management System Deliver The BI Insights You Need?

Integrating your retail management system with enterprise resource planning (ERP) and business intelligence tools creates a powerful foundation for operational efficiency and sound business strategy. When tightly integrated with other software, business analytics provide valuable support for data-driven decision-making.

Should You Change Your Point Of Sale Software Or Change Your Workflow?

Too often, people on the front lines of a retail store don’t understand the ripple effects caused when they cut corners with entering data in the point of sale software. One way to solve these problems is by modifying point of sale systems to force certain behaviors. More often, good workflows come down to training and managing people properly.

The Naked Truth about Sales Tax Compliance in the Apparel Industry

ArcherPoint recognizes that retail, and in particular clothing and apparel companies, face unique challenges when it comes to sales tax compliance. We’ve teamed up with the sales tax experts at Avalara to bring you these four key truths about clothing and sales tax.

5 Tips For Upgrading Your Retail Software Solution

Many mid-market retailers would benefit from upgrading their retail software solution, but don’t know where to start. A successful upgrade begins with knowing what systems you want to replace, why you want to replace them and what you hope to improve. Following these five tips helps ensure a smooth, productive process.

Infographic: Retail the Consumer Way – Follow the Path to the Omni-Channel Grail

Learn more about expanding your retail operation from brick and mortar to bricks and clicks in our new infographic. Improve the visibility into your entire retail operation and reduce your operating costs and increase your profitability with a fully-integrated, end-to-end, retail management software solution. Also stay up-to-date with the latest trends like flexible buying options and free shipping.

3 Tips For Securing Customer Data On Your Retail Point Of Sale System

A retail point of sale (POS) system should do more than serve as an integrated solution to running a business. In light of recent credit card breaches at major retailers, stores must make sure they protect customers’ personal information during sales transactions. Malware-infected POS systems are often the root cause of consumer data breaches.

How To Use Retail Software Solutions For Customer Segmentation

In any business, the last thing you want to do is waste money marketing to the wrong people. Retail software solutions help you target your marketing and increase sales though customer segmentation. To work well, your business data needs to flow smoothly, with integrated software solutions that coordinate tasks and share information.

Are You Using Retail Sales Software To Encourage Customer Loyalty?

When retailers don’t take the time to ask for customer information, they miss out on opportunities to build customer loyalty. When you learn about customers and what they like, you’re able to make them feel special and encourage repeat business. Retail sales software makes managing this data easy and improves the effectiveness of your marketing.

4 Ways Retail Management Software Improves Your Social Media Reach

Social media is reshaping the retail landscape. With the help of retail management software, businesses are able to cultivate sales leads, boost brand recognition and improve customer service from Facebook “likes,” Foursquare check-ins and other social media data. This helps retailers to more effectively manage campaigns that use social media.

What’s The Ideal Purchasing Strategy For Your Retail Supply Chain?

Centralized purchasing offers a lot of efficiencies for retailers, but it’s not always the right answer to optimize your retail supply chain. Sometimes, it’s best for stores to do their own purchasing, as store managers are able to provide greater insight into which products sell best on the local level.

Could Streamlining Data Workflow Improve Your Retail Supply Chain?

Streamlining the retail supply chain involves more than inventory management. Retailers must also look at the efficiency of their data workflow. Retailers should analyze their data workflows to decide which areas are best maintained by the head office centralized database and which should remain at the store level.

Video: Accepting Alternative Forms of Payment at the Point of Sale

ArcherPoint’s new video shows retailers how they can use Dynamics NAV combined with LS Retail to complete a voucher for payment transaction, from POS to invoice. This procedure also captures and verifies information to make sure the voucher is valid and that the retailer has all the necessary information needed to generate invoices and have the payments approved.

Does Inventory Management Determine Omni-Channel Success?

In the fashion industry, change happens quickly, and not just when it comes to clothing styles. Retailers must also adjust their inventory management in light of an evolving omni-channel landscape. Customers expect a consistent experience across multiple shopping channels, and likewise, the way that inventory is managed should meet the needs for every omni-channel function.

3 Essential Investments To Make In Mobile Commerce

Mobile commerce is more than just another shopping channel. It’s a medium to engage customers, influence them to shop and encourage them to keep coming back. Retailers looking to increase their mobile presence should invest in features that optimize the mobile user experience: readability, convenient shopping features and social media integration.

3 Ways To Use Retail Management Software For Generating KPI Reports

Key performance indicators (KPIs) serve as a roadmap to business growth, but the information to create the roadmap comes from retail management software. In a changing retail landscape, it’s not feasible to wait a few days for a report. It’s critical that data is effectively tracked, managed, monitored and available for instant KPI reports.

4 Ways To Make Showrooming Part Of Your Omni-Channel Strategy

Once considered a habit to combat, “showrooming” is now a practice that mid-market retailers embrace. In fact, retailers treat showrooming as an extension of their omni-channel operations. To make showrooming an area of strength for your business, encourage your customers to purchase from you on any medium.

How To Streamline Your Retail Supply Chain

If you’re constantly telling frustrated customers that the item they want is out of stock, that’s a sign that all is not well in your retail supply chain. Many mid-level retailers struggle with the trade-offs of maintaining just the right amount of stock and the complex data that goes into managing replenishment levels.

The Color-Size Conundrum: Rapidly Setting Up Items with Color and Size Attributes using Microsoft Dynamics NAV with LS Retail

For retailers, tracking items by the most detailed level possible - color and size, for example - results in more effective and profitable business operations. ArcherPoint is constantly working on ways to make these inventory management processes easier.

Get More From Your POS By Integrating Customer Data And ERP Systems

On the most basic level, the purpose of a POS system is to help businesses process sales transactions. But today’s systems offer additional functions and integration opportunities. Take advantage of additional POS capabilities by integrating your basic transactions with your customer data and back-room enterprise resource planning (ERP) systems.

3 Steps For Retailers To Improve Customer Segmentation

Customer segmentation may provide the needed push for retailers to start taking action on the gold mine of customer data collected by loyalty programs. By grouping customers according to demographics, income, gender and other segments, retailers can improve their marketing efforts to target individuals that maximize overall sales.

4 Steps To Better Demand Planning For Mid-Market Retailers

Demand planning might feel like aiming at a moving target, but forecasting is vital to pinning down a plan for business growth. Mid-market retailers should take a step-by-step approach in using historical data, inventory variability, replenishment and Big Data to create a retail sales forecast focused on strengthening future operations.

Preparing For Growth: 3 Features Your Retail ERP Solution Should Include

Integrated technologies certainly have made it easier to run a business, but mid-market retailers still must ensure that their retail ERP solution is more than a shiny new toy. It’s important to look for ERP features that make managing your operations simpler while still adapting to long-term changes in the industry.

2 Warning Signs That You Need To Overhaul Your Omni-Channel Strategy

An omni-channel retail strategy is needed to maneuver the modern retail landscape, but like any navigation system, it requires an occasional update. Retailers should watch for two warning signs that their omni-channel retail strategy needs an overhaul: inconsistencies across shopping channels and omni-channel processes that are managed manually.

Getting Started With Analytics: 3 Tips For Mid-Market Retailers

When it comes to sales forecasting, retail business intelligence helps mid-market retailers to get a better view of what’s beyond the horizon. Retailers should follow three tips when getting started with analytics: gather analytics that support organizational goals, evaluate the quality of the data collected and use Big Data to predict trends.

3 Steps To Make Your Promotions More Effective With A Retail POS Solution

Maximizing retail POS software is vital to tracking the results of a planned promotion. Here’s a three-step approach for setting up your retail POS system to better track campaigns and determine their effectiveness.

4 Ways Retail ERP Systems Improve Inventory Replenishment

Retailers can improve their operations, particularly their inventory management, by automating much of the inventory replenishment processes through a retail ERP solution. Keep in mind that the automated replenishment process can be as simple or sophisticated as needed, but the capability depends on the quality of data provided to the system.

Creating A Retail Loyalty Program Strategy? Use This Checklist

Developing a retail loyalty program strategy is a great best practice for encouraging repeat business. However, to be successful, loyalty programs require a structure that best fulfills the needs of your customers. It’s important to create a loyalty program that conveys value and encourages customer spending.

3 Ways To Support Ship-From-Store And In-Store Pickup Options

The latest in retail fulfillment — ship-from-store and in-store pickup — have moved on from being the new kids on the block. These services are essential for a successful omni-channel strategy that meets the needs of the changing customer. Technology and updated inventory processes can help retailers offer such important services.

How Can A Retail ERP System Help To Optimize Profit Margins?

A retail ERP system can help retailers optimize profit margins by providing measurable data to analyze and use in managing costs. By having measurable information about your operations readily available, you’ll better understand what the numbers mean. This is important in an ever-changing retail environment.

How To Get More From Your Retail ERP Reports

Less is more when it comes to getting the most out of your retail ERP reporting. In other words, hone in on the information that produces a clear snapshot of your company, and don’t get bogged down by reports that blur the big picture. That’s the key to unlocking the power of retail ERP reports — distinguishing quality over quantity.

Are You Using Mobile Retail Solutions To Meet Your Customers’ Needs?

With the rise of cross-channel shopping, consumers have retailers at their fingertips. Mobile retail solutions like smartphone apps enable customers to access nearly all the same services available when shopping in a store. Mobile technology enhances what every retailer seeks to do, which is to fulfill customers’ needs better than their competition.

Perfecting Your Retail Inventory Management: Where Should You Start?

Perfecting your retail inventory management requires an attitude of continuous improvement. Otherwise, customers and profits could go to your competitors, particularly if they’re better at assessing inventory demand. Start by fine-tuning your sales projections, running sales promotions when necessary and taking advantage of analytics.

Does Your Retail Inventory Management Processes Need An Overhaul?

As the retail industry adjusts to the needs of the changing consumer, stores must look at whether their inventory management processes meet those demands. Identifying optimal inventory levels is integral to minimizing losses and maximizing profits. Start by examining three key inventory management areas to find room for improvement.

3 Inventory Management Techniques That Reduce Supply Chain Costs

Effective inventory management techniques are vital to cutting supply chain costs and fulfilling customer expectations. Retailers don’t want their money tied up in excess inventory, but at the same time, they do want enough inventory on hand to meet customer demand. Measuring vendor performance helps retailers manage inventory more efficiently.

4 Tips For Retailers To Improve Vendor Management

Managing vendor relationships is crucial to better inventory demand planning. Varying lead times or inconsistent order fulfillment can lead to stock-out conditions, dissatisfied customers and more. Retailers that effectively track vendor performance are better able to create inventory forecasts that account for supply chain disruptions.

5 Ways Retail ERP Dashboards Improve Decision-Making

Retailers can make better decisions that help reduce costs and increase profitability if they have relevant, at-a-glance information provided by a retail ERP dashboard. Such dashboards are customized according to key performance indicators (KPIs) pertinent to a specific business operation, such as how overhead or occupancy costs affect store revenue.

3 Ways A Retail Management System Can Help To Lower Labor Costs

A retail management system can help businesses determine optimal staffing levels at a competitive cost. Labor costs often eat away at store profits if they aren’t managed efficiently. The key is to gain visibility into your labor expenses. Technology holds the power to provide valuable insight into employee pay, staffing levels and technology.

4 Mobile Commerce Features That Can Boost In-Store Sales

With more shoppers turning to their phones for nearly everything, retailers should take advantage of mobile commerce features to convert mobile browsers into buyers. Mobile commerce doesn’t solely refer to making purchases via smartphone. It covers any mobile transaction of financial, information or retail services, such as online banking or bill pay.

Is It Time To Upgrade Your Retail ERP System? Ask These 5 Questions

Your retail solution can determine how well your company rides the tide of a changing marketplace. Is your system ready for the next retail wave? Upgrading your retail ERP system depends on several factors, but taking advantage of features in newer retail solutions can greatly improve how well you respond in the modern retail landscape.

4 Ways A Retail ERP Solution Can Help Reduce Distribution Costs

Reducing your distribution expenses with cost-saving measures requires the help of a retail ERP solution. It can process a variety of data and analytics that can be used to improve efficiency and maximize profits. Distribution cost-saving areas include inventory quantity discounts, order-level benefits, optimal replenishment and inventory management.

The Color/Size Conundrum: Part 1

The color/size conundrum is a challenge that many apparel retailers face as it relates to tracking the details in their POS and backend systems. Setting up each color/size combination as an item in their system seems to be the preferred approach. But using and setting up an item with variants makes the most sense for retailers.

Inventory Replenishment: How A Retail ERP System Can Improve Accuracy

Drawing from historical and vendor performance data, retail ERP solutions can help create an optimal replenishment system similar to a just-in-time strategy. In manufacturing, JIT focuses on reducing waste, while in retail the ideal replenishment model should fulfill customer demand and avoid the risks of carrying costs and stock-outs.

How Can A Retail Software Solution Improve Communication With Vendor Systems?

The ways retail back-end systems communicate are changing in the shifting retail environment. A retail software solution that is compatible with electronic data interchange (EDI) and web portals can improve supply chain communication between store systems and vendor systems. Deciding when to use these systems will depend on your unique operations.

3 Ways A Retail Software System Can Improve Inventory Management Across Multiple Stores

Managing, transferring, stocking or reordering inventory for multiple store locations can get complicated, but a retail software system can keep your operations in motion by providing real-time visibility in three key inventory management areas: tracking staples and seasonal items, stock levels, and reorder points.

Don’t Drop the Ball on Drop Shipping Sales Tax

ArcherPoint’s new Lunch and Learn: Stay Ahead Of Sales Tax Changes will help retailers and wholesalers/manufacturers better understand their drop shipping sales tax responsibilities. Register now to learn about the current state of sales tax legislation and get some additional practical tips for identifying and mitigating audit risk.

3 Loss Prevention Red Flags Your Retail Software Solution Should Be Monitoring

Analytics gathered by a retail software solution can do more than highlight consumers’ buying habits or detect high-selling inventory; analytics can also improve your loss prevention strategy. Loss prevention “red flags” detected by your retail software solution should include abnormal employee activity or transactional procedures outside of business hours.

How Can A Retail Management System Improve Your Store’s Gift Card Program?

A retail management system must make sense of more than just dollars; it must also be able to understand other emerging forms of payment, such as mobile apps, mobile scans and those ever-popular gift cards. Knowing how your retail POS system handles these transactions can help you manage your store’s gift card program.

3 Keys To Improving Omni-Channel Fulfillment With A Streamlined Inventory Process

At the root of an effective omni-channel operation — seamless service across multiple shopping channels — is an efficient inventory process. Modern consumers want flexibility to buy, order, reserve and pick up purchases through any means necessary. That takes a combination of retail and distribution-style inventory fulfillment processes.

How Can A Retail ERP System Streamline Customer Data-Gathering?

When it comes to navigating an ever-changing retail landscape, streamlining customer data-gathering with a retail ERP system is vital to ensure business growth beyond the horizon. Through a series of “info codes” and “triggers,” the data gathered by a retail ERP system empower retailers with faster decision-making and the ability to identify trends.

3 Ways Retail Point Of Sale Software Can Help Capture Relevant Customer Data

A retail point of sale (POS) checkout system can gather enormous amounts of data each day. But when it comes to collecting customer information, retailers should value quality over quantity. Capturing relevant customer data takes a variety of data-gathering methods, each with a focus on connecting customer information with every sales transaction.

How Can Open-To-Buy Planning Improve Your Inventory Management?

An ever-changing retail landscape requires flexible inventory management, an objective possible through open-to-buy planning. Open-to-buy planning refers to budgeting merchandise costs that align with sales forecasts. It’s an aspect of inventory management that can help you effectively control inventory during seasonal periods.

3 Ways For Retailers To Support An Omni-Channel Strategy

The omni-channel retail movement has transformed into a fast-moving train, and a seamless retail experience is what customers expect going forward. To transform into a “bricks-and-clicks” retailer, consider making changes in three key areas: employee commission, inventory control and supply chain silos.

4 Comprehensive Retail Solutions For Assessing Industry Trends

When it comes to spotting trends, retailers can benefit from a variety of comprehensive retail solutions to forecast what’s beyond the horizon. Apparel retailers in particular can identify relevant trends affecting their industry and business operations when they turn to these four sources: historical data, suppliers, benchmarks and sales breakdown.

Does Gamification Work As An Innovative Retail Solution?

One of the latest innovative retail solutions gaining traction is “gamification,” an integration of gaming mechanics and strategic thinking to engage customers online. An article from Forbes highlights the trend and explains how retailers are using it as a way to stand out among their competitors.

How Can A Retail ERP Solution Help With Tracking The Latest Trends?

A retail ERP solution can help uncover customer trends such as the driving force behind retail’s newest makeover: male bargain shoppers. An article from CNBC reports on this trend. Retailers need to monitor and track trends using analytics. A retail ERP solution can manage that data, helping you to make strategic decisions that lead to growth.

3 Innovative Retail Solutions To Promote Digital Coupons

The digital age calls for innovative retail solutions to attract the modern bargain hunter. Online and mobile coupons in particular are playing a growing role in what customers buy and where they shop, a blog post on reports. Of course, retailers must decide how such coupons best relate to what they’re selling and to their audience.

3 Ways A Retail POS Solution Improves Customer Management

It’s well known in business that it’s easier to keep current customers satisfied than it is to attract new buyers. Technology solutions like a retail point-of-sale (POS) solution can supply retailers with the necessary analytics to get more from current customer relationships, including engagement, sales incentives and expectations.

3 Big Gains An Integrated Retail Management Solution Can Deliver Retailers

Under increasing pressure to do more with less, retailers can become more efficient with an integrated retail management solution. Such a system can provide information about inventory, floor sales and overall workflow, crucial areas for retail, especially when commercial space comes at a premium and profit margins are tight.

How Can A Retail ERP System Improve Cash Management?

In addition to processing modern forms of electronic payments, a retail ERP system should also manage a basic and common point-of-sales transaction: cash. According to research cited by a blog post on the National Retail Federation website, shoppers use cash for “nearly one out of every two” purchases.

How Can Retailers Strengthen Their Social Commerce Strategy?

Retailers can strengthen their social commerce strategy by placing an emphasis on interacting with and responding to customers in a timely manner. An article on The Guardian’s website explains that retailers more than ever need to “engage, listen, learn from and respond” to customers on social media.

How Can A Retail ERP System Help You Capitalize On Consumer Trends?

In an improving economy, all signs point to increased consumer spending. A retail ERP system can help you make decisions to meet some of that changing demand. More people are purchasing big-ticket items and durables as the economy picks up, states an article in The Washington Post, because consumers want to purchase items that will last.

3 Inventory Management Keys To Improve Product Allocation

As stores begin to offer more ways to fulfill product demand, such as in-store pickup or ship-to-store, strong inventory management will be vital to meeting customer expectations. Improve product allocation for these services by factoring in seasonality, determining product staples and selecting the stores that can best offer such services.

How To Track The Success Of Made In The USA Initiatives With A Retail ERP System

With the help of a retail ERP system, retailers can more accurately determine the impact that promotions and campaigns have on overall sales. An article on the National Retail Federation’s website reports on a growing initiative among some retailers to sell more U.S.-made products. Retailers can track those items in their retail ERP system.

Why Are Dynamic Retailers Using Custom Dashboards To Improve Business?

Dynamic retailers are using custom dashboards to deliver data at-a-glance to employees from the retail floor to the C-suite. The best dashboards are those that are customized to each role in your store. A combination of status and alert-oriented dashboards can help retailers create custom displays that are beneficial for all employees.

3 Ways A Retail Management System Can Improve Your Special Ordering Process

When it comes to special orders, many retailers don’t use a retail management system and instead handle the process manually. But now, with the updated capabilities of retail management systems, stores can improve their special-order process by tracking buying trends, product status and managing inventory fulfillment services.

4 Ways To Pan Information From Your Retail ERP Software’s Data Goldmine

Retail ERP software provides a goldmine of data, but panning for valuable information can be enhanced by certain capabilities. You would benefit if your software systems had these four capabilities: drill down or drill up data, export, collect useful metrics and track real-time data.

3 Omni-Channel Strategies For Transforming Brick-And-Mortar Stores

The growing use of digital technology has fueled consumers’ expectation that retailers integrate omni-channel features in all their storefronts. That’s why brick-and-mortar stores must transform their businesses now for what’s beyond the retail horizon. An article on the Chain Store Age website highlights how with three key strategies.

5 Ways To Give Your Loyalty Program An Omni-Channel Edge

Stores are moving full speed ahead with omni-channel retailing, but they must also take their customer loyalty programs along for the ride. In other words, retailers must integrate their loyalty programs with their omni-channel operations and cultivate deeper, long-term customer relationships, an article on Retail Info System News’ website states.

How Can A Retail ERP Improve Your Demand Planning And Sales Forecasts?

A retail ERP system can put the science back into the art of creating accurate demand planning and sales forecasts, which are crucial for your business to expand. The system can do the heavy lifting of demand planning while still enabling retailers to give approval or manually make inventory adjustments when necessary.

3 Ways Retailers Can Reap The Benefits Of Merged Inventory Management

As savvy consumers continue to blur the lines between shopping channels, retailers may need to reinvent the flow of inventory information. An article on the StorefrontBacktalk website highlights three ways retailers can reinvent how they view inventory data and their processes to yield increased sales.

3 Innovative Retail Solutions To Help Measure Marketing Campaigns

Finding innovative retail solutions to measure your latest marketing campaign may sound overwhelming, but retailers can start with these three key metrics that determine the success or effectiveness of your promotion: capturing customer data, comparing promotional sales to a baseline and analyzing a customer’s total purchase during the promotion.

4 Key Trends Changing Retail Point Of Sale (POS) Solutions

In the digital age, retail point of sale (POS) solutions have gone through a makeover. It’s common to see sales associates use a smartphone, tablet or scanner to process a sale before the customer gets to the cash register. Four trends in particular are changing retail POS systems and, ultimately, the retail landscape.

How Can Retailers Leverage Free Shipping As an Innovative Retail Solution?

Free shipping shouldn’t come at the expense to your bottom line; leveraging this innovative retail solution is a matter of timing and promotion. Retailers can use free shipping as a competitive edge. The key is that retailers must use free shipping to entice customers to shop, according to an article on the Multichannel Merchant website.

3 Reasons Why In-Store Pickup Should Be Part of Your Omni-Channel Retail Strategy

Omni-channel features like in-store pickup can give brick-and-mortar stores an edge over online-only rivals in the competition for consumer dollars. An article on the Econsultancy website highlights three reasons to offer in-store pickup: it supports consumer shopping habits, makes shopping easy and is a great way to gain leverage.

How Can a Retail ERP System Improve In-Store Merchandising?

Retailers can avoid losses caused by poor in-store planning by measuring the effectiveness of visual merchandising with data from a retail ERP system. A recent report in a Retail Information System News article describes in-store merchandising as the biggest area with inefficiencies and profit losses.

4 Ways a Retail ERP System Can Help Manage Multiple Store Locations

No man is an island, and the same goes for data; a retail ERP system brings together islands of data naturally formed by multiple store operations. Individual stores typically manage their own databases because they don’t want to risk losing customers or losing sales due to external factors like a down central database or slow Internet connection.

How Retailers Can Profit from Showrooming with an Omni-Channel Strategy

If showrooming is here to stay, then retailers need to embrace showrooming and find ways to profit off of it. The key is to use an omni-channel retail strategy. Devise ideas and processes to get customers to purchase from you — period. As a recent article on the LinkedIn website highlights, the future of retail is exciting.

3 Comprehensive Retail Solutions to Boost Holiday Profits

Retailers are preparing for the upcoming holiday shopping season with a variety of comprehensive retail solutions to boost profits. A survey highlighted in a recent article on describes how retailers are “investing in a multitude of site features and services,” such as mobile, before the holiday season heats up.

3 Ways to Jump Start Your Omni-Channel Retailing Strategy

Brick-and-mortar retailers must embrace the omni-channel movement or risk being left behind in a changing retail landscape. Setting up a retail ERP system, gathering customer data through a loyalty program and expanding your eCommerce website capabilities for in-store pickup are three key ways to jump start your omni-channel retailing.

How to Expand Your Profit Margins with Inventory Management

Analyzing your sales can make a big difference in maximizing your inventory management efforts to achieve high profit margins and increase sales volume. An article on The Strategic Sourceror website explains that in most cases “80 percent of a company’s sales are driven by 20 percent of its customers.” It really pays off to segment customers.

4 Ways a Retail ERP System Can Help Evaluate Vendor Performance

Vendors can have a direct impact on your overall business productivity. Fortunately, a retail ERP system can provide information to help you monitor your vendors by tracking four key areas of vendor performance: replenishment cycle, price variance, order accuracy and product quality. Evaluating these areas can help you improve your operations.

How Can Savvy Retailers Embrace Showrooming with Omni-Channel Retailing?

The reasons behind showrooming — a practice when customers review products in-store before purchasing them online — illustrate that retailers must embrace an omni-channel concept to avoid losing out on profits and customers.

Is Retail POS Software the Key to Bolstering Repeat Business?

Retail point of sale (POS) software offers two big benefits for retailers — improved customer service and more repeat business. But to improve repeat business, you must be able to measure that business. A retail POS solution is able to accomplish that by associating every sales transaction to a customer.

How Can a Retail POS System Help Manage Coupons?

As coupons take on a digital life, retail POS integration can help retailers manage and customize their coupons to maximize customer return. An article on the MediaPost website looks at how digital coupons are faring and how retail POS software can help with activities like using a mobile app that combines individual coupons into one scan.

4 Pricing Strategies for Improving Inventory Management

Implementing a pricing strategy as part of your inventory management is not a matter of one-size-fits-all. Retailers can form a more responsive pricing strategy, consequently maximizing profits and improving inventory management, through four key techniques: don’t rely on discounts, gain by losing, have the right data and calculate profit margins.

3 Ways Mobile Search Can Boost Your Mobile Commerce Efforts

Retailers have made strides in boosting mobile commerce capabilities, but mobile search is another essential feature to include in their efforts. A blog post on offers a handful of ideas to incorporate the mobile search movement into your mobile commerce strategy, such as developing location-based search engine optimization for mobile.

4 Ways a Retail POS Solution Can Maximize the Value of Your Data

“Knowledge is power” holds true in retail, but the strength of your data depends on your retail point of sale software. The ideal retail POS solution for your business will collect the most valuable types of consumer data in an effective and unobtrusive way while also helping you meet the needs of your customers.

4 Innovative Retail Solutions to Digitally Transform Traditional Stores

Retailers can breathe new life in their stores with innovative retail solutions that bring the digital appeal into the physical world. An article on the MA Innovation Management website highlights four ways to transform traditional stores: get “phygital,” show in-store savings, make shopping convenient and disrupt the retail process.

How Can a Retail ERP System Help Transform Your Stores into Data Gold Mines?

Retailers are turning to emerging technologies to transform their physical stores into data gold mines — and retail ERP systems are playing a key role. An article on The New York Times website highlights how some brick-and-mortar stores are focusing on in-store tracking. But to gain customer buy-in, the customers must see how it benefits them.

Why Must Brick-And-Mortar Retailers Offer Shoppers an Omni-Channel Experience?

Brick-and-mortar retailers have a big advantage over online-only retailers like — they can offer shoppers instant gratification. But to compete, they must offer an omni-channel experience, an article on the Retail Info Systems News website explains. Retailers need to allow customers to order products online and pick them up at a store.

3 Ways a Retail ERP Solution Can Help Manage Promotional Campaigns

Promotions play a key role in your inventory management and store sales, but implementing them takes more than a one-size-fits-all strategy. The right promotion will drive traffic to your store, and the wrong one will prevent inventory from moving off the shelves. A retail ERP solution can create and manage promotional campaigns to improve sales.

How Can Retail ERP Software Address Threats to Your Profitability?

You have a product to sell and a market with demand, but profitability maximized by a retail ERP solution is the key to growth. Retail ERP software can address the biggest threats to a retailer’s profitability — outdated technology, inefficient inventory management and undefined product mix — enabling you to adapt to a changing retail landscape.

Why Should Logistics Be the Foundation of Your Omni-Channel Strategy?

Omni-channel retailing — providing a seamless customer experience across multiple shopping channels — is achievable if you have the right logistics. Fulfillment often focuses on the e-commerce or distribution side, but an article on the Logistics Viewpoints website highlights how it blends into retail and determines your omni-channel capability.

3 Tips to Help Integrate Social Media with Your Omni-Channel Strategy

As retailers launch their omni-channel strategies, they must also make room for an emerging consumer channel changing the retail landscape: social media. To help you better integrate social media into your omni-channel strategy, do customer research, lead users to your in-house technology and integrate information into your back-end technology.

How Can Mobile Enhance Your Omni-Channel Retail Strategy?

In an omni-channel strategy, retailers must remember that mobile and loyalty programs should go hand in hand. According to an article on the Ad Age website, mobile shoppers hardly use their phones in certain product categories. To make mobile relevant, retailers should send customers targeted coupons based on their individual shopping preferences.

Why Is a Retail ERP System a Good Tool to Help Manage Your Social Media Presence?

A retail ERP system can make sense out of numbers, and it can also improve your advertising efforts and sales through social media channels like Instagram, a popular photo-sharing social media site. An article on the Retail Dive website highlights how Instagram can be an effective way for retailers to connect with their target audience.

What Are the Benefits of Operating an Omni-Channel Retail Business?

Retailers should not operate in silos; they will drive higher sales when taking an omni-channel approach to running their business, an article on Retail Info System News website reports. But the key is to focus on omni-channel retailing throughout the whole process, from purchasing to financial reporting and everything in between.

How Can a 5-Year-Old’s Mindset Guide Your Mobile Commerce Strategy?

To achieve a successful mobile commerce plan, retailers should think like a 5-year-old. After observing his young son easily navigate YouTube and the iPad, Jeff Fagel, VP of marketing and brand development at Edo, tells Ad Age that brands will do better at capturing consumers’ attention when they cater to those growing up in the mobile age.

Why Should You Be Tracking Trends with a Retail ERP System?

A retail ERP system or POS software enables retailers to better track sales patterns and respond to changing market trends. These tools function as an early warning system, identifying positive or negative inventory trends in as close to real-time as possible and helping retailers adjust accordingly.

Retail Software Helps Stores Gear Up For Back-To-School Shopping Season

A retail software solution can help stores make the most of the always important back-to-school shopping season. As an article on The New York Times website reports, retailers know there’s stiff competition for consumer dollars in today’s economy. The key for retailers is to look at historical data.

How Can a Retail ERP System Improve Accuracy in Demand Planning?

The changing retail landscape is putting greater importance on accurate demand planning. Retailers must produce reliable inventory forecasts that factor in uncertainty. That’s where a retail ERP system can help. It greatly improves product forecasting, helping retailers to adjust to varying lead times while minimizing supply chain disruptions.

How Could Retail Software Solutions Support a Price Differentiation Strategy?

Can a retail software solution nudge a customer to buy instead of browse? Department chain retailer Sears hopes its business strategy can do more than “bring a horse to water,” as the old saying goes, by tailoring its sales to each customer’s specific shopping behavior. An article on the Bloomberg Businessweek website explains how it could work.

Is Cloud Computing the Next Innovative Retail Solution?

Cloud computing is an innovative retail solution to help companies to better to adapt in a rapidly changing retail landscape. But while cloud computing is making inroads in the industry by giving retailers viable options for their operations such as reduced costs for infrastructure, the trend isn’t without some hesitation.

How Can Retailers Use Mobile Commerce to Improve Operations?

Mobile commerce technology, considered fundamental to many retailers, still has plenty of room for innovation. An article on recaps executives’ new takes on mobile commerce, including recommendations to enhance print catalogs with mobile technology, use image recognition and motivate shoppers by inspiring loyalty.

Is Mobile Commerce the Driver Behind Increasing Retail IT Budgets?

Mobility, which includes mobile commerce, is taking over the wheel in terms of driving up retailers’ IT budgets. As the hub for IT investments, mobility moves “the spokes” of business — point-of-sale, loyalty programs and more. An article on the Retail Info Systems News website highlights how mobile commerce is impacting retailers in many ways.

7 Benefits of Integrating Independent Systems into One Retail ERP Solution

It’s common for retailers to have separate systems to manage different aspects of their retail operations. But a fully integrated retail ERP system can be a better long-term solution to improve overall efficiency and profitability. Retailers should consider seven key benefits of integrating different systems into one ERP solution.

Can Retail Management Software Increase Your Buyer Conversion Rate?

More retailers consider data gathered by retail management software necessary for their business operations, according to RetailNext research. An article on the Fox Business website examines the findings and outlines where companies can apply in-store analytics. Retailers say buyer conversion is driving their efforts to improve data collection.

Is It Time to Upgrade Your Retail ERP System?

Some retailers may have the if-it-isn’t-broke-don’t-fix-it attitude when it comes to upgrading their ERP or point-of-sale (POS) system. However, the latest ERP and POS systems offer more advanced reporting and data tracking. Retailers should assess their current software before it becomes outdated and no longer fits their needs.

How Can An Integrated Retail Management System Facilitate Same-Day Deliveries And In-Store Pickups?

Same-day delivery bombed during the boom of the dot-com era, but now, it’s trying to make a big comeback and raise the competition. Retailers will need an integrated retail management system to respond to this new wave of customer expectations. A post on the Enterra Insights blog explains the force behind the same-day delivery trend.

How Can Retailers Bridge Gap Between Physical Stores And Social Technology?

Retailers want to provide customers with more reasons to shop in their stores. That’s why Target is using the Internet to encourage shopping at its bricks-and-mortar locations by launching an app in collaboration with Facebook. An article on explains how Target hopes to bridge “the in-store experience with social technology.”

4 Tips For Retailers To Improve Visibility Into Their Company Data

To know where your business is going, you need to know where it’s been. That’s where data visibility comes in. It refers to capturing pertinent information for key business functions, such as producing accurate reports. Tips to improve visibility into your company data include eliminating “islands of data” and using ERP system features.

3 Ways For Retailers To Track Buying Habits And Boost Impulse Purchases

Can retailers strategically predict impulse purchases? Yes, but they must identify customers and know their demographics. A blog post on the Resource Nation website shares three product placement tips that encourage shopping spontaneity through tracking buying habits. Retailers need data to analyze these shopping trends.

How Can Retailers Reduce The Need To Steeply Discount Inventory?

The notion seems to makes sense — if you sell what people like, they will buy. But inventory management is more than catering to people’s interests. An ERP system can help retailers make strategic product selection and pricing decisions, reducing the need to steeply discount inventory in order to move inventory.

Is Geolocation Technology Changing The Future Of Retail?

A post on the Business 2 Community blog describes the rise of geolocation targeting, which displays custom content according to a person’s location, demographics or other criteria. While the technology is the wave of the future, to be successful, retailers need software that allows them to track customer data and a process to identify customers.

How Can An ERP System Help Retailers Make Strategic Decisions?

Financial data plays a big role in helping the C-suite make strategic business decisions, so it’s critical that chief financial officers provide real-time and accurate data. That’s where technology can help. An ERP system helps CFOs optimize performance, predict trends and build upon opportunities, an article on explains.

3 Tips For Retailers To Get Better Deals From Their Vendors

The cost of vendor contracts could make the difference between a store’s profitability and losing money. An ERP system can help retailers negotiate vendor pricing by providing an analysis of operational costs. Retailers can work with vendors for better pricing by defining the relationship, reducing shipping costs and tracking distribution methods.

Why Do Retailers Need A Resilient Supply Chain?

Supply chains overall have become more efficient, leaner and complex. As a result, they’re more vulnerable than ever. The popularity of just-in-time means many supply chains don’t have a buffer to accommodate any disruptions, an article on the Retail Digital website explains. Retailers must always plan for unpredictability.

3 Ways Retailers Can Use Analytics To Improve Forecast Accuracy

With ERP analytics, retailers can strategically navigate the ebb and flow of product supply and demand. Accurate retail forecasts are critically important to businesses. ERP software compiles data from vital areas of a retailer’s supply chain to develop accurate forecasts, focusing on customer data, historical trends and inventory hierarchy.

Are You Prepared For The Retail Environment Of The Future?

The future of retail is here. Mobile POS and RFID-embedded technology are just a few of the changes shaking up the retail landscape. An article on the Retail Digital website offers tips on how to adapt your stores to the changing times by increasing mobile checkouts, customizing product suggestions and building brand ambassadors.

4 Tips To Strengthen Store Performance Using Analytics

Before retailers can dive into analytics, they must gather customer data. They can then use that information to boost store performance. An article on the Retail Info Systems (RIS) News website highlights how retailers are looking for ways to dig deeper and uncover more details about store performance as “Big Data” becomes more prevalent.

4 Ways An ERP System Enables Retailers To Improve Profitability

Retailers can increase sales, reduce expenses and improve overall profitability through an ERP system. The system uses analytics from areas that directly affect profit margins. In addition, an ERP system can improve supply chain efficiency, pinpoint the ideal price for products and streamline finances.

How Can An ERP System Help Retailers Improve Inventory Management?

Managing inventory may feel like a never-ending balancing act, but that’s where an ERP system comes in. The data management program can help retailers improve their inventory processes with real-time information, allowing companies to manage costs and grow strategically. An ERP system can mitigate issues such as having excess inventory.

5 Ways Retailers Can Reshape Their Supply Chain

Executives can decrease margin risk and increase margin performance by reshaping their supply chain in five ways, an article on the Supply Chain Digest website explains. Increase on-time deliveries, improve supply chain lifecycles, select vendors that provide accurate delivery, evaluate vendor transportation and communicate with vendors frequently.

Why Is Supply Chain Management the Key to Inventory Control?

How can a business have enough inventory to fulfill customer demand, but avoid the expense of excess inventory? Supply chain management is the key to striking a balance. An article on the Supply Chain Digest website provides retailers with some important lessons in inventory control: reshape processes, revise operations and revamp technologies.

3 Ways Bricks-And-Mortar Retailers Can Stand Out In A Digital Landscape

How can bricks-and-mortar retailers gain ground in a shifting retail landscape? An article on the Independent Retailer website explains how physical stores can still claim a stake in a digital retail world by optimizing mobile websites for tablets, embracing “showrooming” and using technology dashboards to manage retail data.

5 Key Benefits Of An Integrated POS/ERP System

Integrating different streams of information — such as point-of-sale, inventory, merchandising and financials — enables companies to grow strategically and manage costs. There are five key benefits of data integration in a retail system: checks and balances, drill-down capability, real-time tracking, store replenishment and pricing integration.

How Can A Retail ERP System Streamline Your Supply Chain?

A store’s supply chain process may sound simple — find out how much inventory is needed, decide where to get it from and stock the stores. But the nuts and bolts behind these objectives consist of forecasting data, managing vendors and much more. An integrated system can streamline this process, giving retailers more control in managing costs.

Can A Retail ERP System Data Help Spot Fraud?

It’s not the kind of number that retailers want to see go up — returns fraud. An article on the Multichannel Merchant website highlights numbers that show how fraud is on the rise and hurting retailers. However, a retail ERP system can help retailers capture transaction history and enable stores to spot trends.

How Can E-tailers Engage Customers Offline?

E-tailers use purchase history and trends to customize online shopping experiences, but can online stores deliver that same experience offline? An article on the Business 2 Community website explores how online retailers can branch out in a multichannel world by gathering online data, integrating it with store systems and pushing it via mobile.

5 Ways Retailers Can Adapt To Changing Consumer Expectations

Retailers are responding to consumers’ changing expectations by realigning their organizational structures to better meet these needs. A blog post on explores this trend, outlining what retail executives should consider as they adapt, including defining expectations, integrating digital and corporate marketing, and using metrics.